The Services Plus standard isn’t just the name of our newsletter. It has been our guiding principle since 2002, informing countless hours of training provided to our staff and crews. When prioritizing what would make Services Plus special, our founder looked at the missing pieces from the traditional residential painting or carpentry experience. Uga went to work right away.
Growing and Building Trust, since 2002.
How can we make this easier for you, the customer? How can we provide higher-quality results with more efficiency and more innovation to keep your costs down, too? The standard of our results, the quality delivered to your project, it was all imagined first by answering these questions. It remains true for the way that we approach each project with superb customer service, and it’s true when our crews carry the Services Plus standard of excellence onto every job site.
While much has changed about Services Plus in the last 19 years, our commitment to our customers has always come first. The importance of our small-business culture and atmosphere started from our inception. Central to our growth has been the innovation and dedication of our CEO and General Contractor, Uga.
Southern New England’s Own…
Uga’s commitment to each customer, product, and project has been magnified by continued education and innovation. The former resulted in Uga returning to school and receiving his general contractor’s licenses in both Massachusetts and Rhode Island. The latter resulted in numerous high-level partnerships with producers and suppliers at the top of our industry. Each of these allow us to deliver far more value to our customers.
Services Plus brings you a local family-owned and operated business feel. From painting the houses of MetroWest in 2002, to the opening of our second office in 2019, the quality of our services never waver, they have only improved and expanded.
During the early years of Services Plus, Uga was still working his other job too, as a professional martial artist. Often in interviews and during events he speaks to how these years have impacted our 19 years of growth. The immense discipline and detail orientation from his martial arts experience are inseparable from the standard he formed and carried out through Services Plus.
We are frequently asked what makes Services Plus different from our competitors. In a recent Boston Design Week event put on by our industry partner Sherwin-Williams, Uga’s response to this question was to the point: “What doesn’t make us different?”
Technology & Training
From our industry-leading use of technology to our award-winning customer service, the quality of our results is insured by the standard backing each of our procedures. In this way, our culture is simple – we deliver you high-quality results across every aspect and department of Services Plus.
Above all, the hands-on training and resources that we are able to provide each member of our staff and crew puts us at the top of our industry. As our in-house general contractor, Uga provides weekly training sessions for our crews. No matter how long each crew has been working with Services Plus, our CEO provides first-hand updates, tutorials, and pointers about the latest innovations across our industry.
When a new crew member joins our ranks, no matter what experience they bring to the table, Uga is the one to personally show them the procedure and standard for each of our services. Techniques and procedures are essential to maintaining the consistency of our high-quality results. Watching these training sessions, it is evident that the Services Plus standard is designed to get the job done right.
Hands-on & Precise
Recently, Uga devised and executed a week-long, on-the-site program of training exercises for several new crew members. Amongst this new class of hires was a diverse range of experience. One of our newest crew members brings with him decades of carpentry experience. With his proficiency, Uga worked next to him reframing the trim for each window on a two-story colonial. They conferred and discussed each step to ensure that expectations and our guaranteed quality results remained consistent. Services Plus carries this brand of excellence onto every job site.
Having this hands-on training time, Uga could inspect each aspect of the project. No detail is too small for Services Plus, and no detail goes unnoticed. Uga managed the entire training project and kept a close eye on the progress to ensure that each new crew member, each update and each stage of the project exceeded every expectation.
Stay tuned to our social media platforms to see this project transformation that we have been discussing in this blog!
Now, it’s your turn!
We want to know more about your experiences too! What was your favorite part about working with Services Plus? And if you have yet to start a project with us (what are you waiting for??), we would love to hear about the qualities, traits, and results that you expect from your general contractor. Drop your comments below!
And as always, you can call us anytime for your next complimentary estimate on that dream project that you’ve had in the back of your mind since last year!